1. Our Business & Agency Relationship

JimCorbetts.in is a private proprietorship and independent travel agency.

We are NOT the official Government website, official government booking portal, Uttarakhand Forest Department website, or official website of Corbett Tiger Reserve.

We act as an independent travel agency and booking facilitator. Our role is to assist customers with travel arrangements and booking requests based on available options and applicable rules.

We do not represent ourselves as a government department, government authority or government-operated booking portal.

2. Safari Booking Assistance

We assist customers with the safari booking process by:

• Providing information about available safari options
• Collecting the information required for a booking request
• Assisting with the applicable booking process
• Communicating available options and booking status
• Coordinating with relevant service providers where required
• Providing booking-related assistance and customer support

Safari availability, zone allocation, permit allotment, entry permissions and operating conditions are subject to the applicable rules, availability and decisions of the relevant authorities and service providers.

We do not control government safari availability or permit allotment.

3. Safari Permit & Allotment

Safari permits and entry permissions are subject to the applicable rules and availability of the relevant authority.

Submitting information or making a payment to our agency does not by itself guarantee a particular safari zone, date, vehicle, permit or wildlife sighting unless the requested service has been confirmed in accordance with the applicable booking process.

Where applicable, we assist customers in completing the required booking formalities and provide the available booking confirmation or documentation after confirmation.

4. Safari Availability

Safari availability may change depending on:

• Date and time
• Safari zone
• Available permits
• Government or Forest Department rules
• Seasonal restrictions
• Park operating conditions
• Weather and safety conditions
• Other circumstances beyond our control

We cannot guarantee availability of a particular safari date, zone, vehicle or time slot until the relevant booking has been confirmed.

5. Hotel & Resort Bookings

We also provide assistance with hotel and resort bookings.

Hotel availability, room categories, prices, check-in/check-out conditions and cancellation terms are determined by the respective hotel or resort.

A hotel or resort booking is considered confirmed only after confirmation from the applicable property or booking provider.

Hotel-specific terms may differ from our general booking policy.

6. Transportation & Other Travel Services

Where requested, we may assist with transportation, sightseeing, tour arrangements or other travel-related services.

Such services may be provided by independent third-party service providers.

The applicable service provider’s terms, availability, operating conditions and cancellation rules may apply.

7. Pricing & Service Charges

We aim to present pricing as transparently as possible.

Where applicable, the total amount may include:

• Applicable safari or permit-related charges
• Vehicle/gypsy or canter charges
• Guide charges
• Hotel or resort charges
• Transportation charges
• Applicable taxes
• Our agency service or facilitation charges

Where our agency service/facilitation charge applies, it will be identified separately where reasonably possible.

Government, Forest Department and third-party charges are subject to the applicable rates and terms of the relevant authority or service provider.

8. Payment

Payment instructions will be provided during the booking process.

Depending on the service requested, full or partial payment may be required before we proceed with the booking request.

A payment made to our agency is a payment for the requested travel service, booking assistance or applicable agency service unless specifically stated otherwise.

Payment does not guarantee government availability or allotment where such availability is controlled by an external authority.

9. Booking Confirmation

A booking request is not considered finally confirmed until the applicable confirmation has been issued or communicated.

Customers should carefully check:

• Traveller details
• Safari date
• Safari type
• Safari zone, where applicable
• Hotel/resort name
• Number of guests
• Check-in and check-out dates
• Payment amount
• Other booking details

Customers should inform us promptly if any information is incorrect.

10. Customer Information

Customers are responsible for providing accurate and complete information required for their booking.

This may include:

• Full names
• Contact details
• Travel dates
• Number of travellers
• Identification or visitor information where required
• Other information required by the relevant service provider or booking system

Incorrect or incomplete information may result in delays, rejection or inability to complete a booking.

11. Changes to Bookings

Requests to change a confirmed booking are subject to availability and the rules of the relevant authority, hotel, resort or service provider.

Additional charges may apply.

A requested change is not considered confirmed until we communicate the updated confirmation.

12. Cancellation & Refunds

Cancellation and refund conditions depend on the type of service booked.

Safari bookings may be subject to the applicable cancellation rules of the relevant authority or service provider.

Hotel, resort, transportation and other bookings may have separate cancellation policies.

Our Cancellation & Refund Policy provides additional information about applicable cancellation procedures and conditions.

13. Unavailability or Rejection

If the requested safari, hotel or other travel service is unavailable, we will inform the customer and, where reasonably possible, provide alternative options.

We do not guarantee that an alternative option will always be available.

Where a requested service cannot be provided, any eligible refund will be handled according to the applicable terms of the relevant authority, service provider and our own applicable agency terms.

14. Wildlife Sightings

Jim Corbett is a natural wildlife environment.

Tiger, leopard, elephant or any other wildlife sighting cannot be guaranteed.

Safari bookings provide access to the applicable safari experience and do not guarantee sightings of any particular animal.

15. Park Rules & Customer Responsibility

Customers must follow all applicable:

• Forest Department rules
• Corbett Tiger Reserve rules
• Safari vehicle rules
• Guide instructions
• Entry requirements
• Safety instructions
• Hotel/resort rules
• Applicable government regulations

Failure to follow applicable rules may result in cancellation, refusal of entry or other consequences determined by the relevant authority or service provider.

16. Changes in Government or Authority Rules

Safari operations, availability, pricing, entry requirements, zones and booking procedures may change due to decisions or instructions from the relevant authorities.

We are not responsible for changes made by government departments, Forest Department authorities, Corbett Tiger Reserve management or other third-party service providers.

We will make reasonable efforts to communicate relevant changes to affected customers.

17. Our Role as a Private Travel Agency

Our role is to provide travel planning, booking assistance, coordination and customer support.

We do not:

• Operate Corbett Tiger Reserve
• Issue government permits independently
• Control safari availability
• Control safari zone allocation
• Guarantee government allotment
• Guarantee wildlife sightings
• Represent ourselves as a government department

Our services are provided as an independent private travel agency.

18. Third-Party Service Providers

Some services arranged through us may be provided by independent third-party providers, including hotels, resorts, transport operators, safari operators or other travel service providers.

Their own terms, availability, operating procedures and cancellation conditions may apply.